DELECTANT | Vendor Guidelines 2017-01-31T23:27:24+00:00

CREATE + MANAGE YOUR OWN DELECTANT SHOPPE

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Become A Delectant Vendor

Delectant Shoppes is built on WooCommerce for you and your customers’ confidence and security.

Vendor Registration Form

Submit the form below to become a vendor on this store.

Important: This is the name that customers see when purchasing your products. Please choose carefully.

Note: The Vendor Name must be unique and determines the name used throughout the store. If the name is taken, an error will be returned after submitting the form.

Once you’ve submitted the form, Delectant is notified that a vendor has applied and a user account has been created for you.

A status/role of Pending Vendor is assigned until Delectant approves your registration and applies a different role. There are two possible roles:

  • Vendor Admin – Has access to all settings.
  • Vendor Manager – Has limited access to the Vendor dashboard.

You then receive an email stating their application has been approved, along with the username and password. They can start to set up and manage their store.

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DELECTANT SHOPPES FOR LIFE

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Delectant Vendor Guide

CUSTOMIZED SHOPPES

It’s easy to customize your Shoppe settings in Delectant’s WordPress dashboard.

  1. Go to: Products > Vendors
  2. Click on your vendor name to edit
  3. Enter
  • Name: Vendor name displayed to the public.
  • Slug: Based on the Vendor Name and automatically assigned.
  • Vendor Logo
  • Vendor Profile: Enter a description of you and your store.
  • Vendor Email: List of email addresses, separated by a comma, that receive store-related notifications.
  • Vendor Admins: List of users who have access to manage this vendor. Added by the Store Owner only.
  • Commission and Commission Type: Added by the Store Owner.
  1. Save.

EASY PRODUCT MANAGEMENT

All users who have ‘manage’ access to your Shoppe can add/edit products. Learn how to add and manage products HERE.

Vendors can add products at their discretion. You must, however, initially have your products and services approved by Delectant to ensure their offerings align with Delectant’s mission and quality standards. The initial process is:

  • Vendor creates a product that is Pending Review after submission to Delectant.
  • Email is sent to the Delectant, notifying us that a Vendor has submitted a product.
  • Delectant approves or declines the product. If approved, an email is sent to the Vendor that it’s ready for public view.

Once Delectant is satisfied that your products and/or services fully align with the established standards you will be invited to add products and/or services without the initial approval step. Delectant, however, will always retain the right to approve or decline a product or service even after it is public. If a product or serviced is declined Delectant will recommend you remove it.

PRODUCT FLEXIBILITY

Delectant helps you sell a full range of products.

Learn more about products HERE.

AUTOMATED REPORTS

Delectant provides Vendors with regular sales reports, via WooCommerce, to afford you the ability to monitor your Shoppe’s performance month-to-month – graphs and stats. Each report has three sections: Orders, Customers and Stock.

Learn more about Reports HERE.

FUSS-FREE COMMISSIONS

Commissions are set and managed by Delectant, at the product, vendor and site-wide levels.

Delectant negotiates commissions and a payment schedule (weekly, bi-weekly or monthly) with each Vendor independently. Vendors must have a PayPal account to receive direct deposit payments from sales.

SIMPLE PAYPAL SET-UP

Delectant uses a built-in PayPal Mass Payments gateway to pay commissions.

Vendors must have a PayPal account of any type to receive Instant Payments and Scheduled Payments. Go to PayPal.com to sign up or verify that the email address is correct on your existing account.

MULTIPLE SHOPPE ROLES

WooCommerce adds a few user roles to the WordPress interface. These relate specifically to orders, products and settings, and are limited to the Vendor’s Shoppe account. You set these roles under Products > Vendors.

Vendors are able to independently edit and mange their own products and Shoppes. Each Vendors’ Admin panel is private – visible only to that Vendor and Delectant.

A Vendor can have one of two different roles:

  • Vendor Admin – Has access to all settings: Orders, Reports, Media, Products, Store Settings, Support (when users contact the store admin), and Profile
  • Vendor Manager – Has limited access to the Vendor dashboard: Orders, Media, Products, and Profile.

A single Delectant user with one user account can be set up to manage multiple Shoppes if needed, switching between Shoppes to which they have access.

SEAMLESS SHIPPING FULFILLMENT

Vendors are responsible for fulfilling and shipping/sending orders after a customer has completed their transaction.

Per Product Shipping is enabled on Delectant – shipping costs are passed to the Vendor, and the Vendor has the ability to add their own rates per product. See below.

PER PRODUCT SHIPPING

Vendors set their own shipping costs per product. You set this Product Data under Shipping > Shipping Rules.

Shipping Settings

Shipping Settings

Learn more about defining shipping costs HERE.

CUSTOM TAX

Delectant sets up and places Vendors in the correct tax class with relevant rates, according to their location.

Vendors can at any time decide if tax is included or added to the cost of their product or service.

BUILT-IN CUSTOMER CARE

Several emails are set in WooCommerce for Vendors and Delectant to ensure smooth customer transactions.

  • Vendor Registration (Delectant) – Sent when to Delectant when a potential Vendor submits registration form.
  • Vendor Registration (Vendor) – Sent to the Vendor to confirm registration form was submitted to Delectant.
  • Vendor Approval – Sent to Vendors with login and password when registration is approved.
  • Product Added Notice – Sent to Delectant to review a product or service when added by a Vendor.
  • Order Email (Vendor) – Notifies Vendor of a new customer order.
  • Canceled Order Email (Vendor) – Sent to notify Vendor that a customer has canceled their order.
  • Order Note to Customer – Sent to customer when Vendor adds a note, e.g., Tracking number, or personal Thank you.

VENDOR COSTS + BENEFITS

There are three key operation/promotion options available to Vendors on Delectant.com:

1. Click-Thru

  • Host your Shoppe on Delectant and take advantage of an average 7-10,000 monthly page visits.
  • Scheduled inclusion (min. twice per week) in daily promotions across social media + targeted eblasts to email lists.
  • Your Delectant Shoppe items link customers your own online store where they complete their transaction.
  • Self-Management and daily admin of your Delectant Shoppe – Orders, Shipping Reports, Media, Products, Store Settings and Customer Care.
  • 20¢ per item listing + a 3% commission on click-thru sales.
  • Added opportunity to advertising within Delectant’s posts, videos and redistributed content as well as on Delectant.com at a negotiated rate.

2. Basic

  • Host your Shoppe on Delectant and take advantage of an average 7-10,000 monthly page visits.
  • Periodic inclusion (min. once per week) in daily promotions across social media + targeted eblasts to email lists.
  • Self-Management and daily admin of your Delectant Shoppe – Orders, Shipping Reports, Media, Products, Store Settings and Customer Care.
  • 20¢ per item listing + a 3.5% commission on sales.

3. Enhanced

  • Host your Shoppe on Delectant and take advantage of an average 7-10,000 monthly page visits.
  • Scheduled inclusion (min. twice per week) in daily promotions across social media + targeted eblasts to email lists.
  • Co-Management and daily admin of your Shoppe with the assistance of Delectant staff – Orders, Shipping Reports, Media, Products, Store Settings and Customer Care.
  • 30¢ per item listing + a negotiated commission (min. 10% based on level of support) on sales.
  • Added opportunity to advertising within Delectant’s posts, videos and redistributed content as well as on Delectant.com at a negotiated rate.